1. We endeavour to deliver items forming part of this contract at the specified time, our obligation however, is to deliver on time providing that the materials to complete the work are available at the time the work is to be undertaken.  We will keep the client informed at all times of supply problems, or other factors, which can affect delivery times.

2. Changes to orders can only be accepted in writing.

3. We do our best to advise customers of the suitability of fabrics, whether supplied by us or not, however, we can only take responsibility for materials which are supplied by us ONLY; covering fabric supplied by the Client is at their own risk. Shortage of covering fabric supplied by the Client is the Client’s responsibility.

4. We reserve the right to apply a 20% surcharge for handling fabrics not supplied by us.

5. Carriage and Delivery charges are extra (unless agreed)

6. We cannot be held responsible for fabric flaws. If we cannot cut round them you will be notified.

7. Where printed and woven fabrics will not pattern match accurately, we will inform you for further instructions.

8. We reserve the right to add a surcharge to the make-up costs where fabrics, woven or printed off-grain, require extra time to make and where fabrics and patterns behave unexpectedly.

9. We cannot be held responsible for the present or future behaviour of the treatment/fabric/trims, such as wearing and deterioration, stretching, shrinking, staining, cleanability, fading or damage to person or property, where the consumer has acted against the manufacturer’s/retailer’s instructions i.e. washing instructions, steaming etc.

10. We will not be responsible for charges if you have another company make corrections – you will still be responsible for the original bill.

11. Charges will be made for any corrections that are not our fault.

12. A 50% non-refundable payment is required for us to accept an order.  The balance is due in full on delivery.  Interest on overdue accounts will be charged at 1½% per month or part thereof. Prices quoted stand for 30 days.

13. Any additional instructions must be confirmed in writing and a price agreed for the additional work and materials, before the work can proceed. Additional work, which may not be apparent when the estimate is provided, will be advised to the client on discovery, and a course of action agreed.  This includes frame repairs, which are hidden by upholstery.

14. All old covers will be removed prior to upholstery, these covers will be discarded unless the client advises that they are to be returned, this advice must be written into the order.

15. All new fillings applied to furniture manufactured after 1950 will be in compliance with the Furniture and Furnishings (Fire) (Safety) Regulations 1988. All new covering fabric supplied by us will comply with the regulations with the exception of covers which contain 75% natural fibres, when it is acceptable to use an FR interliner/barrier cloth which complies with the regulations. Furniture manufactured prior to 1950 does not come within the scope of the 1988 Regulations with regard to filling or cover.

16. With regard to the Client’s own material. When a Client supplies his/her own materials, it is their responsibility to ensure that the fabric is suitable for the purpose for which they intend to use it and that it complies with the relevant regulations in force with regard to Fire and Safety (as described in Clause 4).

 

Courses

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1. FEES

1.1 A deposit or full payment for a course is required at the time of booking to secure your place.

1.2 Any remaining course fees are due 14 days prior to the course starting.

1.3 If the course runs for 15 weeks or more you can spread the cost by paying in 3 equal instalments.

1.4 If a booking is made on-line, the course fee is paid in full at the time of booking. 

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2. MATERIALS AND EQUIPMENT

2.1 The course fee does not include the cost of upholstery/soft furnishing materials unless specified.

2.2 You can either supply your own materials or purchase materials at the Upholstery Skills Centre, as and when required. 2.3 Tools will be provided for use at the Centre. 

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3. HEALTH & SAFETY

3.1 You are required to follow all health and safety instructions provided by the tutors and only use tools (both hand and machine) after receiving instruction from the tutors.

3.2 All work areas are to be kept clear and safe and any problems or potential hazards are to be reported to the tutor immediately.

3.3 Working with furniture will involve moving, lifting and carrying and therefore any pieces that you bring to work on need to be suitable for your degree of physical strength and fitness.

3.4 All personal possessions, including motor vehicles and tools, are brought to the Centre at your own risk.

3.5 Any special requirements need to be reported to the Centre before the course commences.

3.6 You need to wear appropriate clothing and shoes (no open toes) 

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4. CANCELLATION

4.1 If you wish to cancel or transfer your place on a course, your request should be made in writing via email or letter.

4.2 If your written request is received either within 7 days of booking or more than two weeks prior to the course start date, then you will be entitled to transfer your place or to a refund minus a £20 + VAT administration fee and the non refundable deposit.

4.3 If your written request is received within two weeks of the course start date, we will endeavour to transfer your place to a different course date subject to availability. In the case of cancellations, we will only be able to offer a refund (minus a £20 administration fee and non refundable deposit) if your place can be filled by another student.

4.4 If you withdraw from a course once it has started, we will not be able to refund the course fees.

4.5 Deposits are non refundable. 4.6 We reserve the right to amend or cancel courses at any time.

4.7 If we cancel a course we shall endeavour to give you at least two weeks notice and you will have the option of transferring to another course or having a full refund of the fees. We will not be liable for any losses (including, but not limited to, travel and accommodation costs) arising as a consequence of any modification or cancellation of courses as set out above beyond the cost of the course fee.

 

5. NON ATTENDANCE

5.1 Non attendance of classes due to illness or for personal or professional reasons does not provide the right to refunds, extra tuition or a transfer.

5.2 However, in such an event we will consider all the circumstances and take such action that we consider to be fair and reasonable. 

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6. RECORDING AND COPYRIGHT

6.1 Due to copyrights, and to respect other participants, the use of audio and/or visual recording is not permitted during the course.

6.2 Margate Makers Studio Ltd may request to photograph students and their work for the purpose of exhibition, promotion or similar activities, including on its website. If you wish to opt out of this for any reason, then please notify us. 

 

7. LIABILITY

7.1 Margate Makers Studio Ltd will not be liable for the safety, quality or durability of any work produced by students.

7.2 All furniture, materials, fabrics and any other personal possessions brought onto the premises are there at the owner’s risk.

7.3 Margate Makers Studio carries insurances which it considers appropriate to the nature of its business. The details of the insurance policy are available for viewing on request.